Customer Reviews
Average Customer Review
(4 customer reviews) 9 of 9 people found the following review helpful
waterproof,
February 19, 2007 M. Holland - See all my reviews
Thankfully I haven't had any experiences that test this products waterproof claims. So before I wrote this review, I poured a glass of water on the mattress cover. I noticed the water spread and soaked in rapidly, but remained dry on the mattress side. I have not washed the product so can't confirm if the mattress cover will continue to be waterproof. At the time of this writting I am completely satisfied with the purchase.
3 of 3 people found the following review helpful
Buyer Beware,
November 18, 2010 Celia Alcoff (Washington, DC United States) - See all my reviews
This review is from: Protect-A-Bed Premium Twin XL Mattress Protector
We purchased this mattress protector for my toddler's bed as it was recommended highly by the mattress vendor. However, it leaked badly when he had an accident in his bed and we ended up with a very wet mattress. We called the company to report the defective mattress protector and they put us through an extensive process of collecting information from the protector, faxing in multiple documents, designating the leaky areas of the protector and finally shipping it back to them. We then received a call from Protect-a-bed and said that they concluded that YES- the protector we had was indeed leaky (gee thanks!) but it was user error and NOT a manufacturer defect so they are not responsible! The customer service agent told me that we must not have followed the directions to wash and dry it properly which cause the protective barrier to warp. I responded that we had not even washed it prior to putting it on his bed so it could not have been our fault. Anyhow- I definitely do not recommend...Read more
1 of 1 people found the following review helpful
Not Waterproof...,
June 14, 2010 C. Bajwa (Bethesda, MD) - See all my reviews
This review is from: Protect-A-Bed Premium Twin XL Mattress Protector
Sorry...this product is not worth even the relatively resonable price. It is NOT waterproof. Our daughter has this on her bed and occasionally overflows her pull-up at night...the matress underneath gets wet. It is NOT waterproof!!!
Water resistant perhaps. Also, it is not a matress encasement, and therefore cannot truly protect from dust mites or other such "bugs". Spend your money elsewhere.